STCT safeguards customers’ rights and interests faithfully. Our customers enjoy the flowing rights :

1. To put forward the request on our service to meet your requirements.

2. To request for the confidential information protection and proprietorship.

3. To know the details of testing service.

4. To query the data and result.

5. To monitor and audit the laboratory 's performance in relation to the work performed, provided that confidentiality to other customers are ensured.

6. To have ownership of the submitted samples, technical information & data, patents and tets reports.